We hear all sorts of discussion about Web 2.0 and Enterprise 2.0 technologies, adoption and now the evolution to Web and Enterprise 3.0 is being discussed but what exactly is the evolutionary step to 3.0? What would/does it look like and feel like? Is it a greater level of integration...
” Collective Intelligence: the definition of Collective Intelligence (CI) that helped influence platform designs is from a business intelligence perspective that presents CI as an umbrella concept and emergent behavior brought on by Web 2.0 social and technological advances
Socially generated information dramatically increases in value as its "consumability" by individual knowledge workers improves. 3 -- Good collective intelligence ultimately modifies behavior
We want to benefit from the collective intelligence of the organization, and information must be available when, where and how workers need it
Knowledge management -- the buzzword of decades past that might be synonymous with other buzzwords like collective intelligence or intellectual capital
“Knowledge Management” is one of those terms that’s used often, seems to mean different things depending on who’s using it, that everybody knows they need but few know how to deliver. Even worse, most knowledge management solutions are cobbled together with disparate...
1 Comment - Moreover, I think that tomorrow's KM tools will need to incorporate Collective Intelligence more and more into the core fabric of the product as opposed to it being a "nice to have". Not only that, but these tools will need to provide a way to categorize and index data that is not our own, that is, the resultant set of data born from any Collective Intelligence algo. And since this data is always changing, there should be a way to take snapshots of this data at a particular point in time so as to analyze trends and update key knowledge points
Many companies are gaining a competitive business advantage through the use of internal open source projects and the advent of communities of practices to harness collective intelligence
Online Communities enable employees to learn through effective new models of collaboration, sharing, collective intelligence, expert connections, etc
Some of the key factors are democratization of organization culture, largely spurred by introduction of the millennial to the workforce, availability of multiple channels of collaboration, engendered by popularity of mobile phones, a shift from the proprietary to the Open Source, a reassuring faith in collective intelligence, stemming from Crowd Sourcing, pressure for low price points, resulting in alternatives to collocation and last, but not the least, usage of social media
Feedback – Two key motivators for moving to a Web 2.0 environment were to 1)improve the transparency of the ideas submitted and 2) allow the corporation-at-large to bring our expertise to bear on those ideas with the intent that ideas be improved through collective intelligence. In doing so, the opportunity for broader feedback on ideas was enabled